Transfer BuildStore to a New iPhone or iPad
You can move Premium to a replacement iPhone or iPad at no additional cost through BuildStore Support. Each plan covers one device at a time. BuildStore Terms, sections 4 and 6
| Your plan | When you change devices |
|---|---|
| Premium | Email help@builds.io to verify your identity and arrange the transfer. |
| Light or Starter | To use BuildStore on another device, the Terms say to buy a separate plan for that device or upgrade to Premium. |
How to request a Premium transfer
- Email BuildStore Support from the address associated with your account. Say that you want to move Premium to a new device and whether you can still use the old one.
- Follow the verification and setup instructions from support. You may need to install the BuildStore profile on the new device.
- If the new device shows Processing, check what the status means.
If you are moving games, check that your progress can be restored before erasing or giving away the old device.
Can I use one plan on two devices?
Each plan applies to one device. A Premium transfer moves the plan to the replacement device. For simultaneous use on two devices, each device needs its own plan. BuildStore Terms