Request BuildStore Account or Personal Data Deletion

To request deletion of personal data associated with your BuildStore account, email legal@builds.io. If you also want the account closed, say so in your request. For an account-only closure, contact BuildStore Support. The BuildStore Privacy Policy gives the request instructions for the applicable privacy process.

Send your request

1. Include the email address associated with your BuildStore account and describe what you want deleted. If you are making a California privacy request, use the subject California Privacy Request and include your name.
2. BuildStore may ask for additional information to verify your identity. Keep passwords and full payment details out of your email.
3. If you have Premium and want to stop the next renewal, check and cancel it separately.

How long does it take?

The published policy says BuildStore responds to verified California privacy requests within 45 days and may notify you of an extension of up to 45 more days. Its GDPR section states a 30-day response period. These are response periods. The timing of deletion depends on verification and applicable retention rules. BuildStore Privacy Policy, sections 8–9

How long can records be kept?

The Privacy Policy lists different retention periods by category. It gives one year after account deletion for categories including account information and device identifiers. Payment and billing records can be retained for up to seven years after the transaction where tax or financial requirements apply. See the retention table in the BuildStore Privacy Policy.