Terms of Service

Last updated: February 10, 2025

By registering for or creating an account on the Builds.io website (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity and its users. If you do not have such authority or do not agree to these Terms, please do not use the Service.

Important: These Terms, along with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Builds.io regarding your use of the Service.

Disclaimer: Builds.io is an independent service and is not affiliated with, endorsed by, or in any way officially connected to Apple Inc. The use of Apple trademarks and references to Apple’s Development Program is solely for descriptive purposes.

1. Definitions

For the purposes of these Terms, the following definitions apply:

Service: The platform provided by Builds.io that enables users to register iOS devices in the Apple Development Program and install applications on these devices.

Account: The personal account you create to access and use the Service.

Device Activation: The process by which your iOS device is registered with Apple’s Development Program, transitioning it to an “Active” status.

Active: A status indicating that your device is registered within Apple’s Development Program and is eligible to install apps.

Processing: A temporary status (lasting from 0 to 3 days) that occurs when your device is added to a new developer certificate; during this time, installing applications via certificate is paused as Apple performs background checks on your device.

Ineligible: A status imposed when Apple revokes the developer certificate associated with your device. The device remains ineligible for:

14 days for the first revocation
30 days for each subsequent revocation

Configuration Profile: A software profile installed on your device that allows Builds.io to access your device’s unique identifier (UDID), product type (e.g., iPhone, iPad), and version information. This profile is essential for linking your subscription to your device and facilitating the app installation process.

Basic App Library: The collection of standard applications available under certain subscription plans.

Adult Apps: Applications containing explicit or mature content.

Subscription Plans: The various plans available for accessing the Service. Currently, these include:

Standard Plan – 1 Month: Access to the Basic App Library.
Standard Plan – 6 Months: Access to the Basic App Library plus Adult Apps.
Standard Plan – 1 Year: Access to the Basic App Library plus Adult Apps.
Adult Plan – 1 Month: Access to Adult Apps only.
Full Access Plan – 1 Month: Access to both the Basic App Library and Adult Apps.

User Content: Any content you submit, upload, or otherwise provide while using the Service.

2. Acceptance and Modification of Terms

By using the Service, you agree to these Terms. Builds.io reserves the right to update or modify these Terms at any time. In the event of material changes, we will notify you via email and/or by posting a notice on our website at least 15 days before such changes take effect. If you do not agree to the updated Terms, you may terminate your use of the Service prior to the effective date of the changes. Your continued use of the Service following these changes will be deemed acceptance of the updated Terms.

3. Account Registration and Security

Eligibility: You must be at least 16 years old to create an account. Access to Adult Apps or content is restricted to users who are of legal age in their jurisdiction.

Registration Requirements: During registration, you must provide your name, a valid email address, and any other requested information.

Individual Use: Each account is for individual use only. Sharing your login credentials with multiple people is prohibited.

Configuration Profile and Associated Risks: To complete the device registration and activation process, you must install the provided configuration profile. This profile allows us to obtain your device’s UDID, product type, and version to properly link your subscription to your device. By installing this configuration profile, you acknowledge and accept the potential risks associated with installing third-party software on your device. Builds.io is not liable for any adverse effects on your device’s security or functionality resulting from the installation or operation of the configuration profile.

Account Security: You are responsible for maintaining the security of your account and password. Builds.io is not liable for any loss or damage resulting from your failure to protect your account.

4. Device Activation Process

Activation: Device Activation is the process by which your iOS device becomes “Active” in Apple’s Development Program, enabling app installation.

Statuses:

Processing: After adding your device to a new developer certificate, your device enters “Processing” status for up to 3 days while Apple performs background checks. During this time, app installation via certificate is paused.
Ineligible: If Apple revokes your device’s associated developer certificate, your device becomes “Ineligible” for a waiting period — 14 days for the first occurrence and 30 days for subsequent occurrences — during which app installation via certificate is disabled.

Responsibility: It is your responsibility to monitor your device’s status through your account dashboard.

Device Transfer and Cancellation: Each subscription is valid for one device only. If you wish to use your subscription on a different device, you must first contact our support team at help@builds.io to verify your identity and confirm the transfer. In the event that you lose access to your registered device or are unable to install the configuration profile, please contact our support team to arrange an alternative cancellation or transfer process.

5. Payment, Refunds, and Subscription Terms

Subscription Plans: You may purchase one of the following Subscription Plans:

Standard Plan – 1 Month: Access to Basic App Library.
Standard Plan – 6 Months: Access to Basic App Library plus Adult Apps.
Standard Plan – 1 Year: Access to Basic App Library plus Adult Apps.
Adult Plan – 1 Month: Access to Adult Apps only.
Full Access Plan – 1 Month: Access to Basic App Library plus Adult Apps.

Activation Timing: Your device activation process begins as soon as you set up your profile after completing the subscription payment.

Payment Disputes: We ask that you contact us directly to resolve any issues before initiating chargebacks or other payment disputes. Refund requests will be handled according to the guidelines set forth below.

Subscription Limitation: Each subscription is valid for one device only. Paid and activated subscriptions cannot be transferred between devices except as provided in the Device Activation Process above.

6. Refund Policy

At Builds.io, we are committed to providing a caring and responsive service. If our Service does not meet your expectations, we strive to resolve your issues promptly and offer compensation through refunds or subscription pauses where appropriate. Our refund policy is based on the following guiding principles:

Assistance and Resolution First

We will work with you to address any difficulties in using the Service and offer alternative solutions.

If we are unable to resolve the issue or you decline our assistance, you may request a refund for the most recent subscription period, with your subscription being cancelled.

Refund requests for the entire subscription period will be handled on a case-by-case basis.

Service Interruptions

A “service interruption” shall mean an unplanned outage or malfunction of the Service for at least 10 consecutive days, excluding any scheduled maintenance or upgrades for which advance notice is provided.

If the Service is unavailable or malfunctions for a qualifying service interruption, you are eligible for compensation. You may choose between:

A pause of your subscription (i.e., a free extension for the duration of the interruption), or
A prorated refund for the period during which the Service was unavailable.

For extended service interruptions, compensation will correspond to the total duration of the issue.

Long-Term Subscriptions (6-Month and Annual)

If you do not use the Service during the first month of your 6-month or annual subscription, you may request a full refund.

If service issues cause a loss of access for part of your subscription period, you may be eligible for either a pause or a partial refund proportional to the downtime.

Refund requests based on a change of preference (when the Service has been used normally) will be evaluated individually. In particular, if more than one-third of the subscription period has elapsed without significant issues, we will consider that you have derived sufficient value from the Service and no refund will be issued.

Payment Disputes

The same principles apply if you initiate a payment dispute (chargeback). If you did not use the Service during the first month, a full refund may be provided regardless of the dispute.

If service interruptions led to the dispute, you will be eligible for the same compensation (pause or prorated refund) as described above.

General Conditions

All refund decisions are made in good faith and based on documented service issues.

Nothing in this Refund Policy limits your statutory rights under applicable consumer protection laws.

We will follow up with you via email to understand your concerns and to offer additional compensation where appropriate.

7. Limitation of Liability and Disclaimers

“As Is” Basis: The Service is provided on an “as is” and “as available” basis without any warranties, express or implied.

Disclaimers: To the maximum extent permitted by law:

Builds.io does not guarantee that the Service will meet your specific requirements or be uninterrupted, timely, secure, or error-free.
Builds.io is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including lost profits, goodwill, use, data, or other intangible losses) arising from your use of the Service or your inability to use it.

Limitation of Liability: To the maximum extent permitted by applicable law, our total liability arising from or related to your use of the Service shall not exceed the total amount you paid for the Service during the three months immediately preceding the claim. Nothing in these Terms shall limit or exclude our liability for:

Death or personal injury resulting from our negligence.
Gross negligence or willful misconduct.
Any other liability that cannot be excluded by law.

Bandwidth and Usage: Builds.io reserves the right to take action if your bandwidth usage is deemed to impair the performance of the Service for other users. (Any specific thresholds or measures will be provided separately if applicable.)

8. Indemnification

You agree to indemnify, defend, and hold harmless Builds.io, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys’ fees) arising from your misuse of the Service or your violation of these Terms, except to the extent that such claims arise directly from our gross negligence or willful misconduct.

9. Governing Law and Dispute Resolution

Governing Law: These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of Delaware, USA. Notwithstanding the foregoing, if you are a consumer as defined by applicable law, you may have the right to bring certain claims in your local jurisdiction.

Dispute Resolution: Any dispute arising under or in connection with these Terms, except for claims that cannot be arbitrated as a matter of law, shall be resolved by binding arbitration administered by a recognized arbitration organization in accordance with its rules. The arbitration shall be conducted in Delaware unless you and Builds.io agree otherwise. The arbitrator’s decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs, except as otherwise provided by the applicable arbitration rules.

10. Privacy and Data Protection

Your privacy is important to us. We collect certain personal information, including your device UDID, email address, and other details provided during registration, in accordance with our Privacy Policy. We implement industry-standard security measures to protect your data. If you are an EU resident, you have additional rights under the General Data Protection Regulation (GDPR).

11. User Content and License

User Content: Any content you submit, upload, or otherwise provide (“User Content”) remains your property. However, by submitting User Content, you grant Builds.io a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute such content in connection with the Service.

Representations: You represent that you have all necessary rights to grant this license and that your User Content does not infringe on any third-party rights.

12. Termination

Either party may terminate these Terms upon notice if the other party materially breaches these Terms and fails to cure such breach within 30 days of receiving notice. Upon termination:

Your access to the Service will be disabled.
Any fees paid are non-refundable unless otherwise provided herein.
The provisions of these Terms that by their nature are intended to survive termination (including but not limited to provisions regarding liability, indemnification, and intellectual property) shall continue in full force and effect.

13. Changes to the Service, Pricing, and Subscription Plans

Modifications: Builds.io reserves the right to modify or discontinue any aspect of the Service, including adding or removing applications, at any time without prior notice.

Pricing: Plans and pricing are subject to change. In the event of pricing changes or modifications to Subscription Plans, we will provide notice on the Builds.io website, within the Service, or via our official Twitter account (@builds_io).

Automatic Renewal: All subscriptions will automatically renew unless canceled prior to the next billing cycle. If a plan becomes unavailable, we may terminate your ongoing subscription to prevent automatic renewal.

14. Miscellaneous

Third-Party Services: The Service may incorporate or rely on third-party vendors and hosting partners. Builds.io is not responsible for failures or issues arising from these third-party services.

Modifications to the Service: Builds.io reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice.

Communications: By using the Service, you agree to receive communications from Builds.io, including service announcements, updates, and administrative messages. You may opt out of certain communications at any time.

15. Contact Information

If you have any questions about these Terms or need further assistance, please contact us at:

General Inquiries: hello@builds.io
Support: help@builds.io
Legal Matters:legal@builds.io

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.