The Apple development industry underwent significant changes in the summer of 2022, which had a profound impact on both sideloading services and users. Consequently, Apple introduced the "Processing" status to mark specific devices, temporarily blocking them from using sideloading services for 72 hours.
In this article, our aim is to shed light on the reasons behind this status and provide effective guidance on managing it.
Reasons for the "Processing" Status:
- The "Processing" status is assigned to a device when the device is registered to the Dev certificate, which happens at the moment of subscription activation on our service. This status temporarily freezes the device's ability to sideload applications for up to 72 hours. While the exact reason for this status remains undisclosed by Apple, we assume it is the time Apple must conduct a thorough check of the device for any suspicious activity.
- The "Processing" status typically occurs as a result of certificate revocations. When Apple blacklists a user's device, it temporarily restricts access to tweaks and prevents the use of sideloading services. While Apple has not explicitly outlined the specific criteria for triggering the "Processing" status, it is widely believed to be a consequential outcome of these certificate revocations. In certain cases, the "Processing" status may change to "Ineligible."
Duration of Processing and Best Practices:
Apple sets the "Processing" status duration, which may last up to 72 hours. During this time, it is strongly advised not to switch to other sideloading services, as doing so may result in an "Ineligible" status and prolong the blockage duration for the affected device. Instead, we recommend patiently awaiting activation within the current sideloading service.
Support and Compensation:
If you encounter the "Processing" status, we kindly ask for your patience. Once your account is activated, we will promptly notify you. We understand that this can be frustrating, but please note that we do not have the ability to influence the activation process from our end. As a gesture of compensation for the time you have spent waiting, we will provide you with a promo code via email during subscription activation.
Refunds and Cancellations:
Should you discover that your device is marked as "Processing," it may be tempting to cancel your subscription. However, it is important to note that canceling your subscription will not resolve the issue and may further complicate the situation. Apple will eventually activate your device on their end, considering it trustworthy and technically unfrozen. However, canceling your BuildStore subscription will render your account inaccessible. Reinstating your device may become challenging, as it must undergo the verification process again, resulting in additional wait time or an "Ineligible" status.
Summing up:
The "Processing" status introduced by Apple poses challenges for both sideloading services and users.
By adhering to best practices, seeking assistance from our support team, and refraining from switching sideloading services, you can minimize any inconvenience caused by the "Processing" status and continue to enjoy the benefits of sideloading.
Remember, you are not alone in this situation. As soon as your account is activated, we will notify you, allowing you to fully enjoy our service.
If you have any questions or concerns, please do not hesitate to contact our support team today. We are here to assist you.